Privacy Policy

Last updated: May 2025

1. Introduction

Welcome to Link Nature ("we," "us," or "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.linknature.io including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

This policy is designed to comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws applicable within the European Union (EU) and the European Economic Area (EEA).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Data Controller

Link Nature is the data controller responsible for your personal data collected through the Site.

Our Contact Details:

3. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, email address, and telephone number that you voluntarily give to us when you subscribe to newsletters, fill out a contact form, or when you choose to participate in various activities related to the Site, such as online chat and message boards.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. See Section 9 (Cookies and Tracking Technologies) for more information.

4. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Provide, operate, and maintain our website and services.
  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Improve, personalize, and expand our website and services.
  • Understand and analyze how you use our website.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes (with your consent where required).
  • Send you emails (e.g., newsletters, responses to inquiries).
  • Find and prevent fraud.
  • Comply with legal obligations.

5. Lawful Basis for Processing

We process your personal data based on the following lawful bases under GDPR:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose (e.g., subscribing to a newsletter). You can withdraw your consent at any time.
  • Contract: We process your personal data when necessary for the performance of a contract to which you are a party or in order to take steps at your request before entering into such a contract (e.g., providing a service you requested).
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests (or those of a third party), provided your interests and fundamental rights do not override those interests (e.g., for fraud prevention, network security, service improvement).
  • Legal Obligation: We may process your data where it is necessary for compliance with a legal obligation to which we are subject.

6. Data Sharing and Disclosure

We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analytics, email delivery, hosting services, customer service, and marketing assistance.
  • Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe (Standard Contractual Clauses).

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Your Data Protection Rights under GDPR

Under GDPR, you have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure (Right to be forgotten): You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions, particularly where we rely on legitimate interests as our legal basis.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent: If we are relying on consent to process your personal data, you have the right to withdraw your consent at any time.
  • Rights related to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

If you wish to exercise any of these rights, please contact us using the details in Section 2. We may need to request specific information from you to help us confirm your identity.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

11. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal data, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.

12. Children's Privacy

Our Site is not intended for children under the age of 16 and we do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under this age without verification of parental consent, we take steps to remove that information from our servers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

14. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

info@linknature.io

15. Right to Complain

You have the right to lodge a complaint at any time with the Dutch supervisory authority, the ‘Autoriteit Persoonsgegevens’. View the website of the Autoriteit Persoonsgegevens for more information (provided in Dutch). We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us in the first instance.